Consulting Services
Through our years of experience in telecommunication and technology, we offers an advance consulting services using products from top technology brands in the world, including:
- Signaling system
- System monitoring;
- Next generation network
- IT system security
- Network visibility, application control and subscriber management
- MDM solution
VNHD Consulting Services comprise a comprehensive team of Consultants and thought leaders specializing in Telecommunication, Information Technology (IT) Consulting. We help our customers transform their businesses, processes, and operations, with innovative strategies aligned to the specific needs of their industry and unique organizational requirements.
System Integration Services
VNHD is recognized throughout the ability to develop, integrate, and deploy multi-vendor solutions. We provide a full integration service from design – implement – testing to end-user. Our system integration service ensure the technology is aligned with your business objectives no matter the size and nature of your organization.
The Professional Services team works adeptly with customers and partners to identify requirements, deliverables and success criteria for consumer deployments. The “lead systems integrator” role is natural to VNHD, with vast experience in Telecommunication and IT integration with many customers.
Technical Support Services
VNHD Support Service will offer best practices in methodical standard procedure to ensure meeting business objective, satisfying the most demanding requirements. We will deliver effective support service that match your business objectives, assuring you of timely support and assurance of getting the work done.
VNHD provides multi-tier issue technical support on-site and through a dedicated phone number 24/7, 365 days a year. Issues support calls are directed to on-duty support engineers and a support request is entered into the issue tracking system. We support rigorous service level agreements to ensure maximum uptime and service assurance.
For most deployments, VNHD locates engineers in the Hanoi, Hochiminh and Danang region to provide technical support engineer on-site when an issue is discovered.